L7

Though out this chapter I learned how to plan and conduct productive meetings by determining when a meeting is the best forum for achieving the required result; establishing objectives outcomes, and agenda; performing essential planning; clarifying roles and establishing ground roles; using common problem-solving techniques; managing meeting problems; and ensuring follow-up occurs. Meetings can be small or large, internal or external, frequent or infrequent. This section manly focuses on small group meetings intended to accomplish tasks or move actions forward inside an organization since these are the most prevalent types of professional meetings.